Here are a few of the most frequently asked questions. If you don’t find the answers you are looking for here, please contact us.
When are lessons available? Do you operate in winter?
Lessons are available all year round, 7 days a week on request. Bookings are essential.
What do I need to bring to the surf lesson?
We supply everything you need – full length Roxy & Quiksilver wetsuits, soft Malibu surfboards, rash vests, drinking water, and all the instructions in and out of the water to get you surfing safely and successfully. All you need to bring are your bathers and a towel. To save time on the lesson day, you can also print, fill out, and sign our surf lesson consent form. We will also have plenty of blank forms available at the beach.
Is there a minimum number of surfers required to have a surf lesson?
No. More often than not, we’ll have an established group lesson you can join into or others may join your lesson if you book in advance. Surf lessons are more fun with friends and family so bring someone along with you.
What is the maximum number of surfers in each surf lesson?
Being licensed with Surfing Australia, we can take out a group of 8 students to 1 instructor but it is very rare that we will do the maximum ration. Class sizes vary from 2 or 3 to as many as 25 or 30 during our busiest days in summer.
Can I use my own board and wetsuit?
Yes. If your wetsuit is nice and comfortable, go for it. And if your board is a “foamy” (softboard) you are welcome to use it in our group lessons.
Are there any reasons for cancelling a lesson?
Yes. Safety first. The only weather conditions we don’t like to operate in are gale force northerly winds because they can be dangerous. Anytime the forecast is for winds above 30-35 knots, you will receive a call from us the night before advising you of our concerns.
What is your cancellation policy?
A refund of 50% of the lesson cost is available if cancelling more than 24 hours before the start of the lesson. With less than 24 hours notice of cancellation, the full amount will not be refunded.
We reserve the right to cancel or postpone lessons due to dangerous conditions. Should a lesson be cancelled for any reason by South Coast Surf Academy, an alternate lesson time will be offered or a full refund will be given.
How do I pay for the lesson?
You can pay by cash or cheque on the day or by EFT (direct deposit) beforehand.
Our banking details are:
Acct Name: South Coast Surf Academy BSB: 015716 Acct #: 297387487
Please put your name and lesson date in the subject line and send through a payment receipt to email@example.com if possible.
I’d like to buy a surf lesson as a present. Do you do gift vouchers?
Yes. Vouchers are very popular Christmas and birthday gifts. Single lesson, multiple lesson, and private lesson vouchers are all available and can be sent to your postal address.
Do you offer wetsuit and surfboard hire (rental)?
Hire is available subject to availability. If you would like to hire, it is best to ring the night before to find out what time we will be at the beach. If we know you are coming we can put more equipment on the trailer if need be. Alternatively, if you are at the beach, pop past and we can let you know there.